Shipping products

Bodegas Carayol & Castellar makes its best efforts to guarantee that the information that appears on the website is correct and up to date. With the exception of a possible particular agreement; The products will be served within the agreed deadlines from the day of payment.

Delivery times are indicative, they will depend on the availability of each product, the deadlines contemplated by the carrier as well as the moment in which the purchase is made. However, the buyer will receive information about the delivery date of the product by sending a specific notification by Bodegas Carayol & Castellar by SMS or email.

The delivery is considered to have been made when the carrier delivers the product to the purchasing Customer or to a third party indicated by him, with the recipient signing receipt of the delivery of the product. We suggest that the recipient verify the condition of the products upon receipt and state all reservations and claims that may apply before removing the labeling or opening the packaging of the purchased product.

For this purpose, the purchasing client is available by calling +34 686 21 82 53 / +34 660 92 22 21.

The risk of loss or deterioration of the purchased product will be transferred to the consumer at the moment the carrier delivers possession of the same, to him or to a third party designated after signing the delivery note.

Likewise, the risk will be transferred to the consumer with the delivery of the good to the carrier if the consumer orders the transportation at his expense to someone not proposed by Bodegas Carayol & Castellar.

For more information see


The customer may cancel the shipment without any charge and without providing any reason as long as it has not been sent, taking into account that the order is sent at the end of the day or the day after the order is placed.

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